Operations Technician II
Company: VirtualVocations
Location: Davenport
Posted on: April 6, 2025
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Job Description:
A company is looking for an Operations Technician II.
Key Responsibilities
Monitor and maintain the Broadband network, including evaluating
and managing trouble tickets
Document network failures and maintenance activities while
analyzing and resolving trouble situations
Provide Tier I support and interact with repair teams, ensuring
timely follow-up and closure of trouble tickets
Required Qualifications
Knowledge and experience in Broadband / DSLAM network systems and
configurations
Basic understanding of Ethernet router/switch and ATM network
equipment
Familiarity with Element Management Systems (EMS) and Operational
Support Systems (OSS)
Ability to work in a 24x7 environment, including evenings, nights,
and weekends
Industry certifications in Business Management or Technical fields
are a plus
Keywords: VirtualVocations, Davenport , Operations Technician II, Professions , Davenport, Iowa
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