Connecting Specialist

Company: VirtualVocations
Location: Cedar Rapids
Posted on: November 19, 2024

Job Description:

A company is looking for a Connecting Specialist to work remotely, providing support in workplace behavioral health services.

Key Responsibilities:

Determine clients' connecting needs and complete EAP Intake Forms
Assign EAP staff or affiliates to client cases and facilitate connections to appropriate resources
Maintain communication with clients regarding the status of their connecting requests

Required Qualifications and Education:

High School diploma required; Bachelor or Associates degree preferred
Experience with IT applications and database systems
Professional call center or scheduling experience is a plus
Strong customer service commitment
Proficiency in Microsoft Outlook and Office programs

Keywords: VirtualVocations, Davenport , Connecting Specialist, Other , Cedar Rapids, Iowa

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